Overseas Health Cover
It is compulsory for all international students holding student visas, and their dependants, to maintain adequate Overseas Student Health Cover (OSHC) throughout their course of study1.
1. You do not need OSHC if you are:
- a Norwegian student covered by the Norwegian National Insurance Scheme
- a Swedish student covered by the National Board of Student Aid or by Kammarkollegiet
- a Belgian student covered under the Reciprocal Health Care Agreement with Australia
Visa length cover
Under condition 8501, students will have to obtain OSHC for the proposed duration of their student visa.
For students who will be undertaking a package of courses. OSHC coverage must be continuous from the beginning of their studies through to completion of all courses.
Already have OSHC cover?
Students who already have OSHC must still provide evidence of visa-length cover demonstrating continuous cover through to completion of all courses
Health Cover renewals
Overseas Student Health Cover (OSHC) MUST remain current for the duration of your study visa. The card indicates your membership expiry date. It is your responsibility to renew your OSHC membership before current cover expires.
You can renew your 'Overseas Student Health Cover' provided by Allianza Global Assistance by:
- Visiting an on-campus representative at Hawthorn, Prahran and Lilydale (EFTPOS or credit card only).
- Visiting Swinburne International, who will be able to process your cover.
- Paying online by credit card, or by telephone - 13 OSHC (67 42).
- The traditional application form with a cheque or money order.
Please remember to bring your current OSHC membership card when renewing your OSHC policy.
OSHC is condition 8501 on your student visa. Breaches in your student visa conditions may incur serious consequences.
OSHC - Allianz Global Assistance
Allianz Global Assistance is one of the organisations authorised by the Australian Government to provide overseas health cover to international students in Australia. It is the preferred provider at Swinburne University of Technology and was chosen after an extensive selection process.
Allianz Global Assistance can assist Swinburne international students with all their OSHC enquiries and provide on-campus services, including cash claims.
An Allianz Global Assistance representative is available every week at the Hawthorn, Lilydale and Prahran campuses. Students can ask questions about their OSHC, apply for holiday credits, seek claiming options, find out how to order their OSHC membership card online and much more.
Swinburne OSHC policies will provide the Overseas Student Health Cover, Allianza Global Assistance Essentials package, which includes the following benefits:
- no waiting period for both in-hospital and out-of-hospital treatment for psychiatric pre-existing conditions
- no waiting periods for cover in relation to pregnancy services
There are three types of OSHC policies available to students – Single, Dual Family and Multi Family. These policies are outlined in the table below.
|Allianz Global Assistance policies|
|Single policy||Covers only the valid student visa holder|
|Dual-family policy||Covers one valid student visa holder plus either one adult spouse or recognised de facto partner, or one or more dependant children|
|Multi-family policy||Covers one student visa holder plus more than one dependant – this can only include one adult spouse or recognised de facto partner, and one or more dependant children|
To provide you with further information OSHC representatives are available at the Student Information Centres - at the Hawthorn , Prahran and Lilydale campuses. Fact sheets, claim forms, pre-paid envelopes and general information is also available for students when the representatives are not in attendance.
|On-campus representatives - Locations & times|
Student Information Centre - Swinburne International
SPW Building - Ground Floor
Cnr Wakefield & Frederick Streets
10:00am - 4:00pm Monday, Thursday and Friday
Student Information Centre
Room LA120, Melba Avenue, Lilydale
11.30am - 1.30pm every Thursday
Student Information Centre
PD Building, Level 1
St. John Street, Prahran
10.30am - 12.30pm every Thursday
Helpline - 1800 814 781
The OSHC Allianz Global Assistance Help Line is also available 24 hours a day, 7 days a week, to all students at 1800 814 781. They can assist with medical, legal and interpreter services.
All Swinburne International students order cards online once they arrive and have their Australian address. When you arrive at Swinburne, you will also find instructions on how to order your overseas student health cover card in the International Student Resources Guide.
Your OSHC Allianz Global Assistance membership number is your Swinburne student number followed by SUT, for example: 123456xSUT.
Refer to this price list to see how much to include for OSHC in your deposit.
Please note that you will need to complete all of Section C of the Offer Acceptance Form.
Students Requiring Dual or Multi Family OSHC Cover
Please indicate if you require Dual Family or Multi Family Cover on the International Student Offer Acceptance Form (Section C), and include the Dual or Multi Family OSHC premium in your deposit.
Once you have arrived in Australia, you can visit or make an appointment to see the OSHC Worldcare representative to arrange to have your family details added to your OSHC Allianz Global Assistance membership.
Membership cards will be organised for all family members.