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• Pre-Departure and Arrival
• Visas
  • Applying for a visa
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  • Health cover renewals
  • Work permission and tax file numbers
  • Permanent resident status
  • Assessment services for 457 Visa
• Overseas Health Cover
• Pre-departure checklist
• Flying to Melbourne
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  • Airport pick-up
• Orientation
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• Living in Melbourne
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Overseas health cover

It is compulsory for all international students holding student visas, and their dependants, to maintain adequate Overseas Student Health Cover (OSHC) throughout their course of study. Exceptions to this are Norwegian and most Swedish students on government-funded programs. The Australian Department of Health and Ageing has advised that these countries have national health schemes that provide adequate health insurance overseas.

Visa length cover

From 1 July 2010 the Department of Immigration and Citizenship (DIAC) changed the student visa requirements.

Under condition 8501, students will have to obtain OSHC for the proposed duration of their student visa.

For students who will be undertaking a packaged course, there cannot be a gap in the OSHC coverage.

Already have OSHC cover?

Students who already have OSHC cover must still prove visa-length cover. There cannot be a gap in the OSHC coverage.

OSHC Worldcare

OSHC Worldcare is one of the organisations authorised by the Australian Government to provide overseas health cover to international students in Australia. It is the preferred provider at Swinburne University of Technology and was chosen after an extensive selection process.

OHSC Worldcare can assist Swinburne international students with all their OSHC enquiries and provide on-campus services, including cash claims.

An OSHC Worldcare representative is available every week at the Hawthorn, Lilydale and Prahran campuses. Students can ask questions about their OSHC, apply for holiday credits, seek claiming options, find out how to order an OSHC membership card online and much more.

• Visit the OSHC Worldcare website for further information

Policy types

From 1 January 2012 all new Swinburne OSHC Worldcare policies will provide the OSHC Worldcare Essentials package, which includes the following benefits:

• no waiting period for both in-hospital and out-of-hospital treatment for psychiatric pre-existing conditions
• no waiting periods for cover in relation to pregnancy services

Another important change that will come into effect with all new OSHC Worldcare policies from 1 January 2012 relates to the types of OSHC policies available. Instead of the two policies currently available, Single and Family, there will be three policies available – Single, Dual Family and Multi Family. These policies are outlined in the table below.

Single policy	Covers only the valid student visa holder
Dual-family policy	Covers one valid student visa holder plus either one adult spouse or recognised de facto partner, or one or more dependant children
Multi-family policy	Covers one student visa holder plus more than one dependant – this can only include one adult spouse or recognised de facto partner, and one or more dependant children

To provide you with further information Swinburne International and OSHC Worldcare provide a Student Self-Service Area (SSA) at the Hawthorn , Prahran and Lilydale campuses. Fact sheets, claim forms, pre-paid envelopes and general information is available for students.

Student Self-Service Area (SSA) / On-Campus Representatives – Location and Times

Hawthorn	Student Information Centre - Swinburne International SPW Building - Ground Floor Cnr Wakefield & Frederick Streets Hawthorn 10:00am - 4:00pm Monday, Thursday and Friday
Lilydale	Student Information Centre Room LA120, Melba Avenue, Lilydale 11.30am - 1.30pm every Thursday
Prahran	Student Information Centre PD Building, Level 1 St. John Street, Prahran 10.30am - 12.30pm every Thursday

 

Helpline - 1800 814 781
The OSHC Worldcare Help Line is also available 24 hours a day, 7 days a week, to all students at 1800 814 781. They can assist with medical, legal and interpreter services.

Membership Cards
All Swinburne International students are required to order cards online. When you arrive at Swinburne, you will receive instructions on how to order your overseas student health cover card.

Your OSHC Worldcare membership number is your Swinburne student number followed by SUT, for example: 123456xSUT.

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  OSHC Worldcare Price List

  Refer to this price list to see how much to include for OSHC in your deposit.

Please note that you will need to complete all of Section C of the Offer Acceptance Form.

Students Requiring Dual or Multi Family OSHC Cover
Please indicate if you require Dual Family or Multi Family Cover on the International Student Offer Acceptance Form (Section C), and include the Dual or Multi Family OSHC premium in your deposit.

Once you have arrived in Australia, you can visit or make an appointment to see the OSHC Worldcare representative to arrange to have your family details added to your OSHC membership.

Membership cards will be organised for all family members.