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The Australia Awards Student Contact Officer (SCO) oversees the academic and social wellbeing of all Australia Awards students at Swinburne. The SCO also ensures that students who bring their families to Melbourne are provided with appropriate community support.

Book an individual appointment

You can book an individual appointment with the SCO by emailing, or by calling (03) 9215 5159 or (03) 9214 6741.

Appointments will run for 30 minutes and must be booked at least two days in advance. If you are late for your appointment, you may be required to reschedule.

Occasionally, the SCO will request an appointment with you. It is expected that you will respond in a timely manner to confirm your appointment.

Semester drop-in hours:

You can drop in to speak with the SCO on Level 1 of the SPW Building on the Hawthorn campus.

No appointment is required, and groups are welcome.

Please drop in during the times below.

Every Tuesday, 3 – 4pm

Every Friday, 10 – 11am

Other communication with the SCO

When communicating by email, you are reminded to email the SCO via your Swinburne student email accounts.


To ensure continued program improvement and quality, the SCO will request that you participate in online surveys from time to time.

Responses are collated by the SCO and used to develop activities or refine processes so they remain up to date and relevant for you, and are aligned with the Australia Awards Scholarships Policy Handbook.

The SCO also strongly encourages you to participate in Australia Awards surveys which are created and analysed by Australia Awards. In some instances these surveys will be sent directly to you, and at other times via the SCO. If you are unsure of the origin of any email sent via Australia Awards, you're welcome to forward these onto the SCO for verification.